Images taken are uploaded to view online in secure galleries in most cases. Simply log into your gallery using the URL that your photographer has given you.
Be sure to type the password correctly, it is case sensitive!
To order images online:
In the checkout screen:
Unfortunately our system does not allow us to select specific shipping options per gallery. You will see ALL options available to All of our clients. Which means some options may not apply to your situation.
If you are a regular portrait client - The gallery will auto-prompt you to receive your package directly to your home. If you need to make alternate arrangements please email us.
Groups, Sport groups, and Schools: Typically you'll be given the option of a drop delivery date, with an order cut off. This varies per school/group. When this option is available you will have a notice in the "news" tab within your gallery listing when the last day to order with drop delivery will be. Order proir to that date, and select drop delivery at checkout and your images will be delivered to the school.
If you have missed the drop delivery date, or your school or group did not request that service - you will still be able to order. You will simply be prompted to pay for delivery at the time of checkout.
The system does not have a list of approved emails, so we know that your email isn't the issue. Here are some other things to look at.
1. If you are copy/pasting the password - make sure you are not picking up an extra blank character (like a space before or after) I suggest typing it in to verify that this isn't the problem.
4. Are you being asked for a captcha code and having it fail regardless of what you type in? If yes, you can clear out your browser cache file and try again (or try off of a different browser) once a captcha code is asked for your log in has had too many unsuccessful log in attempts and it gets locked down in a weird loop with the captcha verification. The best solution is to clear your cache, log in from a different browser, or try from a different device.