Images taken are uploaded to view online in secure galleries in most cases. Simply log into your gallery using the URL that your photographer has given you.
Be sure to type the password correctly, it is case sensitive!
To order images online:
In the checkout screen:
Unfortunately our system does not allow us to select specific shipping options per gallery. You will see ALL options available to our clients. Which means some options may not apply to your situation.
If you are a regular portrait client - you may select to pay for shipping direct to your home, or to pick up at the Verte Studio in Westminster.
Groups, Sport groups, and Schools are often are given the option of a drop delivery date. This varies per school. Typically orders placed within a 2-3 week window of when the group images were taken will be delivered back to the school or group to distribute on a set day. If you are not sure if your school or group has the option for drop delivery - you can check the NEWS section of your gallery. That first tab always has current information regarding ordering / shipping options for you.
Once you have missed the drop delivery date - you will still be able to order. You will simply have to pay for shipping or make arrangements to pick up at our studio.
The system does not have a list of approved emails, so we know that your email isn't the issue. Here are some other things to look at.
1. If you are copy/pasting the password - make sure you are not picking up an extra blank character (like a space before or after) I suggest typing it in to verify that this isn't the problem.
4. Are you being asked for a captcha code and having it fail regardless of what you type in? If yes, you can clear out your browser cache file and try again (or try off of a different browser) once a captcha code is asked for your log in has had too many unsuccessful log in attempts and it gets locked down in a weird loop with the captcha verification. The best solution is to clear your cache, log in from a different browser, or try from a different device.